Privacy Policy

1. Introduction

Welcome to Scyldu ("we," "our," or "us"). We are a Singapore-based online dating platform committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Scyldu, you agree to the collection and use of information in accordance with this policy. We comply fully with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Information We Collect

a) Information You Provide Directly

  • Full name, date of birth, and gender
  • Email address and password
  • Profile information such as photos, interests, religion, ethnicity, and relationship goals
  • Responses to our compatibility quiz
  • Payment and billing information
  • Communications with other users or our support team

b) Information We Collect Automatically

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on the platform
  • Cookies and similar tracking technologies
  • Location data (with your permission)

c) Information From Third Parties

  • If you register via Google or Facebook, we may receive basic profile information from those platforms
  • Identity verification data from third-party verification providers

3. How We Use Your Information

We use your personal data for the following purposes:

  • To create and manage your Scyldu account
  • To generate and display compatible matches based on your profile and quiz responses
  • To facilitate communication between matched users
  • To process payments and manage subscriptions
  • To send you notifications, updates, and service-related communications
  • To personalize your experience on the platform
  • To improve our matching algorithm and platform features
  • To detect, prevent, and address fraud, abuse, or safety concerns
  • To comply with legal obligations under Singapore law

4. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

  • With other users - Your profile information is visible to matched users as part of the service
  • With service providers - Trusted third parties who assist in operating our platform (e.g. payment processors, cloud hosting, analytics)
  • With law enforcement - If required by law or to protect the safety of our users
  • In a business transfer - If Scyldu merges with or is acquired by another company, your data may be transferred as part of that transaction

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights Under the PDPA

As a user in Singapore, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete personal data
  • Withdraw consent for the collection or use of your data at any time
  • Request deletion of your personal data, subject to legal obligations

To exercise any of these rights, please contact us at contact@scyldu.com .

7. Data Security

We take the security of your personal data seriously. Scyldu employs industry-standard security measures including:

  • SSL encryption for all data transmitted on the platform
  • Secure storage of passwords using hashing protocols
  • Regular security audits and vulnerability assessments
  • Restricted access to personal data by our internal team

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children's Privacy

Scyldu is strictly intended for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on our platform, we will immediately deactivate their account and delete their data.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you via email or a prominent notice on our platform. Your continued use of Scyldu after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at contact@scyldu.com.